helpdesk@mustasfaa.com +91 7979078275
JCI & NABH Partner Networks
EN
English العربية (Arabic) Français (French) বাংলা (Bengali) Русский (Russian)
Our Story

Empowering Patients to
Access World-Class Care in India

Mustasfaa bridges the gap between international patients seeking affordable, high-quality medical treatment and India's finest JCI-accredited hospitals — with zero booking fees and personal coordination at every step.

Start Your Journey Learn More ↓
50+
Partner Hospitals
150+
Super Specialists
5,000+
Patients Assisted
0%
Booking Fees
Who We Are

A Platform Built on Empathy,
Not Profit

Mustasfaa was founded by a team who personally experienced the confusion, stress, and fear that comes with navigating a foreign healthcare system. We saw brilliant surgeons in Delhi treating complex conditions that Western hospitals had deemed untreatable — yet many international patients were turning away due to cost uncertainty, language barriers, and lack of local support.

Our platform was built to solve exactly this — to offer a single, reliable point of coordination covering hospital selection, doctor matching, visa assistance, airport transfers, translator services, and post-discharge follow-ups. All of our facilitation services are completely free for the patient, with billing handled directly through the hospital.

Medical Notice: Mustasfaa is a facilitation platform and coordinates patient travel. We are not doctors or a medical institution. All clinical diagnoses and treatments are performed solely by registered healthcare providers at our partner hospitals.

🏥
Accredited Partners
We work exclusively with JCI and NABH accredited tertiary medical centers.
💬
Multilingual Care
On-ground patient coordinators speaking Arabic, French, Swahili, Bengali & English.
✈️
Comprehensive Support
End-to-end guidance from medical visa invites to hotel stay and travel.
💰
Zero Facilitation Cost
No booking charges, no hidden markups, and direct hospital bill payment.
Our Foundation

Our Mission, Vision & Values

The guiding principles that steer our operations and keep patients at the heart of everything we do.

🎯

Our Mission

To guide patients along their clinical recovery path by providing transparent, stress-free, and high-quality logistics coordination, matching them with top-tier medical experts in India at an affordable cost.

👁️

Our Vision

To become the world's most trusted medical travel facilitator, recognized for our strict quality standards, patient-centric ethics, and making borders irrelevant to quality healthcare.

🤝

Our Core Values

Empathy First: We treat patients like family.
Transparency: No hidden costs, direct hospital billing.
Clinical Integrity: We only match with certified experts.

“
Message from Our Leadership
"We believe that high-quality healthcare is a fundamental human right, not a luxury. Mustasfaa was born from the conviction that no patient should be forced to compromise on their health due to geographic borders, astronomical costs, or complex logistics. We stand by you as your trusted local partner in India."
The Mustasfaa Leadership Team
Patient Care Facilitators
Our Protocol

How We Vet Our Partner Hospitals & Specialists

We hold ourselves and our partners to the highest clinical standards. We do not facilitate treatments at unaccredited clinics. Our rigorous 4-step vetting protocol ensures that you receive care only from elite medical institutions in India:

1

Global Accreditations Verification

Hospitals must maintain active JCI (Joint Commission International) or NABH (National Accreditation Board for Hospitals) accreditations, ensuring top-tier infection control and patient safety.

2

Clinical Success Rate Audits

We analyze historical case outcomes, survival rates, and complication statistics for highly sensitive surgeries (e.g., organ transplants, bypasses) before recommending surgeons.

3

Credentials & International Training

We match you with board-certified specialists (FRCS, American Board, MD, DM) who have extensive experience and fellowships at premier global medical institutes.

4

On-Ground Amenities Check

We audit rooms, international lounge support, translation fluency, dietary options, and hygienic hotel locations near the hospital to guarantee comfort.

Vetting Checklist Highlights

  • ✓ 100% of partners have JCI or NABH certifications.
  • ✓ Surgeons must have at least 15+ Years of clinical practice.
  • ✓ Hospitals must have dedicated international desks.
  • ✓ On-call translation services available 24/7.
  • ✓ Telemedicine facility for post-op consultations in home country.
Need Second Opinion Assistance?

We coordinate free review of your medical files with multiple top surgeons.

Request Advisory
Clinical Scope

Specialized & Advanced Care Facilitation

Mustasfaa coordinates bookings for high-precision, state-of-the-art procedures at India's leading medical hubs.

🤖

Robotic-Assisted Surgery

Coordination for DaVinci robotic prostatectomies, minimally invasive gynecological surgeries, and robotic joint replacements offering faster healing.

🎗️

Oncology & Immunotherapy

Targeted Cyberknife radiation, proton-beam therapy, bone marrow transplants, and CAR-T cell immunotherapies led by oncology pioneers.

🫁

Organ Transplants

Facilitating complex Liver, Kidney, Heart, and Lung transplant coordination in compliance with legal authorization frameworks.

🦿

Orthopaedics & Spine

Computer-navigated knee and hip replacements, minimally invasive spine fixations, and sports injury rehabilitations.

❤️

Cardiology & Cardiothoracic

TAVI/TAVR, bypass surgeries (CABG), beating-heart surgeries, paediatric heart operations, and advanced arrhythmia management.

👶

IVF & Advanced Fertility

High-success ICSI, IMSI, blastocyst culture, egg/sperm freezing, and pre-implantation genetic testing (PGD/PGS) services.

Why India?

Delhi-NCR: A World Centre for Medical Excellence

India's capital region is home to some of Asia's most advanced tertiary care hospitals, attracting patients from 150+ countries every year.

🎓

Globally Trained Specialists

Surgeons trained at Johns Hopkins, Harvard, Mayo Clinic, and the UK NHS — practicing at a fraction of Western costs.

🏆

JCI & NABH Accredited

Delhi-NCR houses more JCI-accredited hospitals per capita than most European capitals.

💸

60–95% Cost Savings

A heart bypass is $8,000–$14,000 vs $150,000+ in the USA. Clinical quality is identical.

🌍

Multilingual Support System

Major medical hubs have dedicated language coordinators for Arabic, Swahili, French, Bengali, and Russian.

⚡

Immediate Treatment Slots

Unlike long waiting lists in NHS or Canada, major surgeries can be scheduled within 5–10 days of medical clearance.

🛡️

Fast e-Medical Visa

India's e-Medical Visa is optimized for patients, with online approvals usually granted within 72 hours.

How It Works

Your Journey With Mustasfaa

We manage every step so you can focus entirely on your health and recovery.

1

Contact Us

Send us your medical reports or describe your condition. Our counsellor reviews your case within 24 hours.

2

Hospital & Doctor Match

We shortlist 2–3 hospitals and specialist surgeons best suited for your diagnosis and budget.

3

Pre-Travel Consultation

A complimentary video consultation with your chosen doctor — so you travel with full confidence.

4

Medical Visa Assistance

We provide the hospital invitation letter, guide you through the visa process, and track your approval.

5

Arrival & Ground Support

Our coordinator meets you at the airport, takes you to your hospital or hotel, and stays with you throughout.

6

Post-Treatment Follow-Up

We coordinate discharge documents, telemedicine follow-ups, and remain your contact after you return home.

Accreditations

Partners That Meet the Highest Global Standards

We work exclusively with hospitals that hold internationally recognized accreditations.

JCI Logo

Joint Commission International

The gold-standard for US healthcare quality applied globally. JCI hospitals are audited against over 1,000 measurable patient safety and care standards.

NABH Logo

National Accreditation Board for Hospitals

India's apex accreditation body under the Quality Council of India — ensures clinical excellence, infection control, and safe surgical environments.

ISO Logo

ISO 9001:2015 Certified

International management system standard confirming that our facilitation operations are audited, documented, and quality-assured.

Patient Stories

Trusted by Patients from 40+ Countries

Hear from some of the families who have completed their medical journey through Mustasfaa.

M. Al-Saeed
M. Al-Saeed
Iraq

"Mustasfaa managed our travel perfectly. We received consultations from the top cardiologists. The cost was half of what we were quoted in Dubai, and the clinical recovery was extremely smooth. The nursing staff and coordinators took care of us like family."

Coronary Patient
★★★★★
E. Okoro
E. Okoro
Nigeria

"My mother required complex double knee replacements. The team at Mustasfaa got us our medical visa invitation letter within 3 days. They met us at Delhi airport with a wheelchair-friendly private vehicle and stayed with us during all recovery stages."

Double Patient
★★★★★
F. Begum
F. Begum
Bangladesh

"After years of trying, we chose Delhi for advanced IVF. Mustasfaa connected us with world-class specialists and arranged our long-term stay. The clinic's technology and clinical care were exceptional. We are now expecting our first child!"

IVF Patient
★★★★★

Our Transparency Commitment

Mustasfaa is a medical facilitation platform. We are not a hospital, clinic, doctor, or diagnostic laboratory. All treatment decisions, diagnoses, surgical plans, and clinical management rest solely with the qualified physicians and registered hospitals we partner with. Our role is coordination, communication, and logistical support. We encourage all patients to verify their specialist's credentials independently and to seek second opinions whenever in doubt.

Ready to Begin?

Share your medical reports with our team. We will review your case and provide a detailed cost estimate within 24 hours — completely free of charge, with no obligations.

Get a Free Cost Estimate Read FAQs
Send Free Enquiry